Ugh. The best decision I could have made was switching from Dr. Chen to Dr. Charnes, but that doesn't mean that I'm not still dealing with lingering Dr. Chen grief! About two weeks ago, I filled out the required record transfer forms and faxed the request over to Dr. Chen, but her receptionist (the office consists of only Dr. Chen and the receptionist) soon after left me a phone message questioning the forms. I tried calling her back for over a week, but, because the receptionist went on vacation, nobody was answering Dr. Chen's phones. Now,...